Site Usage Policy

By creating the site, you agree to this policy

The site https://solar.vns-bg.com is owned by VNS Bulgaria EOOD, with UIC 200706737 and address: Plovdiv, Trakia District

What personal data do we collect and why?

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the IP address and the user's browser identifier to help detect spam.

Contact forms, Registration, Order

VNS Bulgaria EOOD collects the following information about users: name, surname, contact phone number, e-mail, delivery address, city, zip code, Bulstat and company name. We need this data to fulfill the order and communicate with you. The data will not be shared with third parties. We reserve the right to store the IP addresses of our users for security purposes.

Cookies

If you leave a comment on our site, you can allow your name, email address and website to be saved in cookies. They are saved for one year.

If you have an account and you log in to the site, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain any personal data and is deleted when you close your browser.

When you log in, several cookies will save your login information and your screen preferences. Login cookies expire after two days, and preferences cookies expire after a year. If you select "Remember me", your login information will be saved for two weeks. When you log out, the cookies are deleted.

If you edit or publish an article, an additional cookie will be saved in your browser that contains the post ID and expires in one day.

Who we share your data with

Your personal data is not shared with anyone.

How long do we keep your personal data?

If you leave a comment, it and its metadata are retained indefinitely. For registered users, we store the personal information provided in their user profile. All users can see, edit or delete their personal information (except for their username). Site administrators can also see and edit this information.

Your rights over your personal data

If you have an account on this site or have left comments, you can request a file with all the data we hold about you, including the data you have provided to us. You can also request the deletion of your personal data, except for those that we are required to keep by law or for security reasons.

Change of prices and products

Product prices are indicative and may be changed at any time. Product photos are illustrative. Delivery time can be up to 3 months.

Use of Google Analytics

We use Google Analytics to analyze site traffic. This service collects data such as IP addresses, device, browser and user behavior in order to improve the site's performance.

Right to cancel an order

Any order may be canceled unilaterally by us even without the buyer being notified.

Delete Account

You can delete your account at any time by accessing the My Account navigation and selecting the Delete button.

Changes to Privacy Policy

We reserve the right to change this Privacy Policy at any time. Any changes will be posted on this page.